Terms of Use

IMPORTANT! THESE TERMS AND CONDITIONS (THESE "TERMS AND CONDITIONS") GOVERN THE USE OF THE GRAND HOME FURNISHINGS, WEBSITE (THE "WEB SITE") BY YOU AND YOUR EMPLOYEES AND AGENTS (COLLECTIVELY REFERRED TO AS "YOU"). BY USING THE WEB SITE, YOU AGREE TO ALL OF THE PROVISIONS CONTAINED OR REFERRED TO IN THESE TERMS AND CONDITIONS. GRAND HOME FURNISHINGS RESERVES THE RIGHT TO CHANGE THESE TERMS AND CONDITIONS AT ANY TIME IN ITS SOLE DISCRETION. YOUR USE OF THE WEB SITE AFTER SUCH CHANGES ARE POSTED TO THE WEB SITE CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. PLEASE CONSULT THESE TERMS AND CONDITIONS REGULARLY.

Scope

These Terms and Conditions govern Your use of the Web site. These Terms and Conditions, however, do not apply to Grand Home Furnishings’ products or services, which are the subject of separate agreements.

Permitted Use

You have a nonexclusive, nontransferable, limited, revocable right to use the Web site solely for Your informational use in evaluating Grand Home Furnishings, and its products and services. You may not use the Web site for any other purpose without Grand Home Furnishings’ express prior written consent, including, without limitation, any commercial purpose. For example, You may not and may not authorize any other person or entity ("Person") to (i) frame the Web site or any portion thereof (whereby the Web site or a portion thereof will appear on a user’s screen with a portion of another web site, or with content or advertising of any Person without Grand Home Furnishings’ consent), or (ii) Co-brand the Web site or any portion thereof. "Co-branding" means the display of a name, logo, trademark, or other means of attribution or identification of any Person in such a manner reasonably likely to give a user of the Web site the impression that such the Person is associated or affiliated with Grand Home Furnishings, or has the right to display, publish, transmit or distribute the Website or content accessible within the Web site. In addition, You may not and may not authorize any Person to link to any part of the Web site without Grand Home Furnishings’ prior written consent. You agree to cooperate with Grand Home Furnishings, in causing any unauthorized framing, Co-branding, linking or similar activity to immediately cease.

Proprietary Information

You acknowledge and agree that as between Grand Home Furnishings, and You, Grand Home Furnishings, is the owner of all right, title and interest in the Web site and all content accessible within the Web site (the "Content"), including, without limitation, all trademarks, service marks, trade names, patent rights, copyrights, and other intellectual property or proprietary rights with respect thereto. You will not reproduce, transmit, publish or distribute sublicense or otherwise transfer or make available to others, or edit, modify or create any derivative works of all or any part of the Web site or the Content, without the express written consent of Grand Home Furnishings, other than limited printed copies of materials that you may need for Your own use and that contains all of Grand Home Furnishings, copyright and other notices. Without limiting the generality of the foregoing, You will not use any systematic retrieval process including without limitation, scrapers, robots, or bots, to collect, create, or compile Content or other data from Grand Home Furnishings, Web site

Disclaimer

You will have access to a variety of third party sources of content through the use of the Web site and the Internet. Grand Home Furnishings, has made no effort to verify the accuracy or suitability of any information contained in any such sources, including, without limitation, any other website that you can link to from the Web site. Accordingly, Grand Home Furnishings has no liability or responsibility whatsoever for any content provided by any other Person contained on or obtained through the Web site. You acknowledge and agree that any access, use or reliance on any such third party content is at Your own risk. You understand that, except for information, products or services clearly identified as being supplied by Grand Home Furnishings, Grand Home Furnishings, does not operate, control or endorse any information, products or services of any other Person on the Web site or the Internet in any way. You also understand and agree that Grand Home Furnishings, does not guarantee or warrant that files available for downloading from the Web site or through the Internet will be free of infection or viruses, worms, Trojan horses or other malicious code that may adversely effect You, Your computer or computer systems or Your data or files. In addition, You are responsible for implementing sufficient procedures and checkpoints to satisfy Your particular requirements for accuracy of data input and output, and for maintaining a means external to the Website for the reconstruction of any lost data

ACCESS TO AND YOUR USE OF THE WEB SITE AND ANY INFORMATION OR SERVICES CONTAINED THEREIN ARE PROVIDED "AS IS." THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, NATURE OR DESCRIPTION EXPRESS, IMPLIED OR STATUTORY WITH RESPECT TO YOUR USE OF THE WEB SITE OR THE CONTENT CONTAINED THEREIN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, OR ARISING THROUGH COURSE OF DEALING, USAGE OR TRADE PRACTICES, AND THE COMPANY HEREBY DISCLAIMS THE SAME.

Privacy Policy

Grand Home Furnishings, collects stores and uses data collected from You in accordance with Grand Home Furnishings Privacy Policy.

Limitation on Liability

GRAND HOME FURNISHINGS, ITS LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS AND DIRECTORS, WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS OR SIMILAR DAMAGES, EVEN IF SUCH PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE COMPANY AND ITS LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS AND DIRECTORS TO YOU OR ANY OTHER PERSON (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER LEGAL THEORY, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE OR STRICT LIABILITY) EXCEED THE AMOUNT, IF ANY, YOU HAVE PAID TO THE COMPANY TO USE THE WEB SITE AS PROVIDED IN THESE TERMS AND CONDITIONS FOR THE APPLICABLE CONTENT OR SERVICE OUT OF WHICH LIABILITY AROSE.

Indemnity

You will indemnify and hold Grand Home Furnishings, its licensors, content providers, service providers, employees, agents, officers, directors and contractors (the "Indemnified Parties") harmless from Your breach of any of these Terms And Conditions or any other terms, conditions, policies or procedures contained on the Web site, including, without limitation, any use of Content other than as expressly authorized in these Terms and Conditions. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and You agree to indemnify and hold harmless the Indemnified Parties from any and all resulting loss, damages, judgments, awards, costs, expenses, and attorneys’ fees in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of Your use of the information accessed from the Web site.

Trademarks

Grand Home Furnishings, is a registered trademark, and the Grand Home Furnishings, logo and other Grand Home Furnishings, marks appearing on the Web Site are either registered or unregistered trademarks of Grand Home Furnishings. Other trademarks, service marks and logos appearing in this Web site are the property of either Grand Home Furnishings, its content providers or other third parties. Grand Home Furnishings, its content providers and such third parties retain all rights with respect to any of their respective trademarks, service marks or logos.

Miscellaneous

• Headings. The headings of sections of these Terms and Conditions are for ease of reference only and shall not be admissible in any action to alter, modify or interpret the contents of any section hereof.
• Governing Law and Jurisdiction. The validity and effect of these Terms and Conditions shall be governed by and construed and enforced in accordance with the laws of the Commonwealth of Virginia, without regard to its conflicts of laws principles. The parties expressly disclaim application of the United Nations Convention on Contracts for the International Sale of Goods. ANY SUIT, ACTION OR PROCEEDING CONCERNING THE WEB SITE, ITS USE, THESE TERMS AND CONDITIONS, OR CONCERNING ANY OTHER POLICY OR PROCEDURE OF THE COMPANY REGARDING USE OF THE WEBSITE, MUST BE BROUGHT IN A STATE OR FEDERAL COURT LOCATED IN ROANOKE COUNTY, VIRGINIA, AND YOU HEREBY IRREVOCABLY CONSENT TO THE JURISDICTION OF SUCH COURTS (AND OF THE APPROPRIATE APPELLATE COURTS THEREFROM) IN ANY SUCH SUIT, ACTION OR PROCEEDING; AND YOU IRREVOCABLY WAIVE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY OBJECTION WHICH YOU MAY NOW OR HEREAFTER HAVE TO THE LAYING OF THE VENUE OF ANY SUCH SUIT, ACTION OR PROCEEDING IN ANY SUCH COURT OR THAT ANY SUCH SUIT, ACTION OR PROCEEDING WHICH IS BROUGHT IN ANY SUCH COURT HAS BEEN BROUGHT IN AN INCONVENIENT FORUM.
• Entire Agreement; Amendments. These Terms and Conditions, together with the Acceptable Use Policy and the Privacy Policy, supersede any prior discussions, negotiations and agreements between the parties with respect to the subject matter hereof, and these Terms and Conditions, together with the Acceptable Use Policy and the Privacy Policy, constitute the sole and entire agreement between the parties with respect to the matters covered hereby.
• Severability. The provisions of these Terms and Conditions may be exercised and are applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render these Terms and Conditions illegal, invalid or unenforceable. If any provision or portion of any provision of these Terms and Conditions are held to be illegal, invalid or unenforceable by a court of competent jurisdiction, the remaining provisions or portions thereof shall apply with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
• Waiver. No failure or delay on the part of Grand Home Furnishings, to exercise any right or remedy hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy by Grand Home Furnishings, preclude any other or further exercise thereof or the exercise of any other right or remedy. No express waiver or assent by Grand Home Furnishings, to any breach of or default in any of these Terms and Conditions shall constitute a waiver of or an assent to any succeeding breach of or default in the same or any other term or condition hereof.

Accuracy of Information

We attempt to ensure that the information on our Web Site is complete and accurate; however, this information may contain typographical errors, pricing errors, and other errors or inaccuracies. We assume no responsibility for such errors and omissions, and reserve the right to: (i) revoke any offer stated on the Web Site (including after an order was submitted and accepted); (ii) correct any errors, inaccuracies or omissions; and (iii) make changes to prices, content, promotions, product descriptions or specifications, or other information on the Web Site.

Mobile Terms & Conditions

Grand Home Furnishings (Mobile Program Name: Grand) offers its customers marketing and promotional mobile alerts (e.g. cart reminders) by SMS message (the "Service") on 1-833-921-7484. By participating in the Service, you are agreeing to these Terms and to the Privacy Policy.

Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Grand Home Furnishings reserves the right to stop offering the Service at any time with or without notice. Grand Home Furnishings also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.

By opting into the Service, you:
A. Authorize Grand Home Furnishings to use an automatic telephone dialing system to send recurring automated text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
B. Acknowledge that you do not have to agree to receive messages as a condition of purchase.
C. Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
D. Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please call 866-472-6343. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.

Content You May Receive
Once you affirm your choice to opt-in to the Service on 1-833-921-7484, your message frequency may vary based on your interactions and initiated texts. You may receive alerts about:
A. Sale promotions
B. Event information
C. Product launch announcements
D. Cart reminders
E. Back in stock alerts
F. Price drop alerts
G. Low inventory alerts

Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.
Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Grand Home Furnishings may add or remove any wireless carrier from the Service at any time without notice. Grand Home Furnishings and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

To Stop the Service
To stop receiving text messages from Grand Home Furnishings, text the word STOP to 1-833-921-7484 any time or reply STOP to any of the text messages you have received from Grand Home Furnishings. This is the exclusive method for opting out. After texting STOP to 1-833-921-7484, you will receive one additional message confirming that your request has been processed.

Questions
You can text HELP for help at any time to 1-833-921-7484. This will provide you with a phone number to customer service (866-472-6343). You can also contact us at Grand Home Furnishings, 4235 Electric Road SW Suite 100, Roanoke, Virginia 24018.

Changes to Terms
These Mobile Terms and Conditions are subject to change at any time without notice.

Arbitration and Class Action Waiver
Please read this carefully. It affects your rights. Any dispute or claim relating in any way to your use of Grand Home Furnishings will be resolved by binding arbitration, rather than court.

This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory. You and Grand Home Furnishings hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration. Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “AAA’s Rules”). However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA’s Rules. The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND GRAND HOME FURNISHINGS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.

THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD. RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS. FURTHER, AND UNLESS YOU AND GRAND HOME FURNISHINGS AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.
You and Grand Home Furnishings are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration. Grand Home Furnishings, however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous. Otherwise, the AAA’s Rules regarding costs and payment apply.
This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

If any term of this Section (Arbitration and Class Action Waiver) is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.

Grand Home Furnishings Official Rules for Contests and Sweepstakes

     Please refer to the actual contest or sweepstakes (Campaign) you are entering for specific eligibility and Campaign period. The stated entry and eligibility requirements and the start and end dates of that Campaign are valid for that Campaign only. Winner(s) will be notified within one week of the Campaign end date.

NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN. A PURCHASE OR PAYMENT OF ANY KIND DOES NOT INCREASE THE CHANCES OF WINNING. CAMPAIGN VOID WHERE PROHIBITED BY LAW.

1. Eligibility: The Campaign is only open to legal residents of Tennessee, Virginia, and West Virginia who are 18 years of age or older at the time of entry and whose primary residence is within a 60 mile radius of a Grand Home Furnishings store (“Entrant”). Employees of Grand Home Furnishings, its affiliates, subsidiaries, advertising and promotion agencies, and suppliers (collectively the “Employees”), and immediate family members and/or those living in the same household of Employees are not eligible to participate in the Campaign. The Campaign is subject to all applicable federal, state, and local laws and regulations. Void where prohibited.

2. How to Enter: You may enter a Campaign in three ways: (i) making an entry online; (ii) completing an entry at a Grand Home Furnishings store; or (iii) by mailing an entry to the address as set forth below. The entry must fulfill all Campaign requirements, as specified, to be eligible to win a prize. Entries that are incomplete or do not adhere to the rules or specifications of a Campaign may be disqualified at the sole discretion of Grand Home Furnishings. You must provide the information requested. You may not enter more times than indicated in the particular Campaign by using multiple email addresses, identities, or devices in an attempt to circumvent the rules. No photocopied or mechanically reproduced entries will be accepted. If an Entrant uses fraudulent methods or otherwise attempts to circumvent the rules, Entrant’s submission may be removed from eligibility at the sole discretion of Grand Home Furnishings. Grand Home Furnishings is not responsible for entries which are lost, late, mutilated, misdirected, damaged, incorrect, or illegible. All entries and other materials submitted to Grand Home Furnishings become the property of Grand Home Furnishings and none will be returned. Entries submitted by mail must include your name, primary residence address, phone number, email address and contest/sweepstakes name and be addressed to:
Grand Home Furnishings
4235 Electric Road, Suite 100
Attn: Advertising Dept.
Roanoke, VA 24018

3. Winner Selection and Notification: One (1) winner (each a “Winner”) will be selected by a random drawing under the supervision of Grand Home Furnishings according to the rules of each Campaign. Winner will be notified by email, telephone, or direct message on social platform within five (5) days following selection of Winner. Grand Home Furnishings shall have no liability for Winner’s failure to receive notices due to spam, junk e-mail, or other security settings or for Winner providing incorrect or otherwise non-functioning contact information. Winner may be required to sign an acknowledgment and release within the time period specified by Grand Home Furnishings for each Campaign. If Winner cannot be contacted, is ineligible, fails to claim the prize within 30 days from the time award notification was sent, or fails to timely return a completed and executed acknowledgment and release as required, the prize may be forfeited and an alternate Winner selected. Receipt by Winner of the prize offered in this Campaign is conditioned upon compliance with any and all federal, state, and local laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY WINNER (AT GRAND HOME FURNISHINGS’ SOLE DISCRETION) WILL RESULT IN WINNER’S DISQUALIFICATION AS WINNER OF THE CAMPAIGN, AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED. All entries not selected will be discarded after the applicable drawing and will not be included in any future drawings as part of a Campaign. Grand Home Furnishings is not responsible for lost, late, mutilated, or misdirected prize notices or for any typographical or other error in the printing of the offer, administration of the Campaign, or announcement of the prizes. In the event of any such error, Grand Home Furnishings reserves the right to modify a Campaign in a manner deemed reasonable in Grand Home Furnishings sole discretion.

4. Prizes: Winner must be able to take delivery of the prize at a Grand Home Furnishings store. Winner will be required to complete an acknowledgment and release form and must provide proof of identity and age to receive the prize. The specifics of the prize shall be solely determined by Grand Home Furnishings. No cash or other prize substitution shall be permitted except at Grand Home Furnishings’ discretion. The prize is nontransferable. All federal, state, and/or local taxes, shall be the sole responsibility of Winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by Winner is permitted, acceptance of the prize constitutes permission for Grand Home Furnishings to use Winner’s name, likeness, and entry for purposes of advertising and trade without further compensation unless prohibited by law.

5. Odds: The odds of winning depend on the number of eligible entries received.

6. Agreement to Rules: By participating, Entrant agrees to be fully and unconditionally bound by these Official Rules, and represents and warrants that Entrant meets the eligibility requirements. In addition, Entrant agrees to accept the decisions of Grand Home Furnishings as final and binding as it relates to each Campaign.

7. Rights Granted by Entrant: By entering a Campaign, Entrant understands and agrees that Grand Home Furnishings, anyone acting on behalf of Grand Home Furnishings, and Grand Home Furnishings’ affiliates, subsidiaries, licensees, successors, and assigns (collectively, the “Promoter”), shall have the right, except where prohibited by law, to print, publish, broadcast, distribute, and use in any media now known or hereafter developed, in perpetuity and throughout the World, without limitation, your entry, name, portrait, picture, voice, likeness, image, statements about the Campaign, and biographical information for news, publicity, information, trade, advertising, public relations, and promotional purposes without any further compensation, notice, review, or consent. By entering a Campaign, Entrant represents and warrants that your entry is an original work of authorship, and does not violate any third party’s proprietary or intellectual property rights. If your entry infringes upon the intellectual property right of another, Entrant will be disqualified at the sole discretion of Promoter. If the content of your entry is claimed to constitute infringement of any proprietary or intellectual proprietary rights of any third party, Entrant shall, at your sole expense, defend or settle against such claims. ENTRANT SHALL INDEMNIFY, DEFEND, AND HOLD HARMLESS PROMOTER FROM AND AGAINST ANY SUIT, PROCEEDING, CLAIMS, LIABILITY, LOSS, DAMAGE, COSTS OR EXPENSE, WHICH PROMOTER MAY INCUR, SUFFER, OR BE REQUIRED TO PAY ARISING OUT OF SUCH INFRINGEMENT OR SUSPECTED INFRINGEMENT OF ANY THIRD PARTY’S RIGHT.

8. Cancellation/Modification: Promoter reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Campaign or modify the Official Rules if the Campaign is not capable of running as Promoter planned for any reason (including, but not limited to, tampering, computer virus, unauthorized intervention, fraud, technical or human error or any other cause that Promoter, in its sole discretion, deems could corrupt or affect the administration, security, fairness, integrity or proper conduct of the Campaign). In such case, Promoter may select the Winner from all eligible entries received prior to and/or after (if appropriate) any action taken by Promoter.

9. Disqualification: Promoter reserves the right, in its sole discretion, to disqualify any individual Promoter believes is tampering or attempting to tamper with the entry process or other operation of the Campaign or acting in violation of these Official Rules, or acting in a disruptive manner or with intent to annoy, abuse, threaten or harass any other person. Promoter has the right, in its sole discretion, to maintain the integrity of the Campaign, to void drawings for any reason, including, but not limited to: multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Campaign rules; the use of bots, macros, scripts, or other technical means for entering; or any other violation of the Official Rules. ANY ATTEMPT BY AN ENTRANT TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE CAMPAIGN MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, PROMOTER RESERVES THE RIGHT TO SEEK DAMAGES TO THE FULLEST EXTENT PERMITTED BY LAW.

10. Limitation of Liability: By entering a Campaign, ENTRANT AGREES TO RELEASE AND HOLD HARMLESS PROMOTER AND ITS ADVERTISING AND PROMOTION AGENCIES, PARTNERS, REPRESENTATIVES, AGENTS, SUCCESSORS, ASSIGNS, EMPLOYEES, OFFICERS, AND DIRECTORS FROM ANY LIABILITY, ILLNESS, INJURY, DEATH, LOSS, LITIGATION, CLAIM, OR DAMAGE THAT MAY OCCUR, DIRECTLY OR INDIRECTLY, WHETHER CAUSED BY NEGLIGENCE OR NOT, FROM: (I) SUCH ENTRANT’S PARTICIPATION IN THE CAMPAIGN AND/OR HIS/HER ACCEPTANCE, POSSESSION, USE, OR MISUSE OF ANY PRIZE OR ANY PORTION THEREOF; (II) TECHNICAL FAILURES OF ANY KIND, INCLUDING BUT NOT LIMITED TO THE MALFUNCTION OF ANY COMPUTER, CABLE, NETWORK, HARDWARE, OR SOFTWARE, OR OTHER MECHANICAL EQUIPMENT; (III) THE UNAVAILABILITY OR INACCESSIBILITY OF ANY TRANSMISSIONS, TELEPHONE, OR INTERNET SERVICE; (IV) UNAUTHORIZED HUMAN INTERVENTION IN ANY PART OF THE ENTRY PROCESS OR THE CAMPAIGN; (V) ELECTRONIC OR HUMAN ERROR IN THE ADMINISTRATION OF THE CAMPAIGN OR THE PROCESSING OF ENTRIES.

11. Disputes: EACH CAMPAIGN IS GOVERNED BY THE LAWS OF THE UNITED STATES AND COMMONWEALTH OF VIRGINIA, WITHOUT RESPECT TO CONFLICT OF LAW PRINCIPLES. AS A CONDITION OF PARTICIPATING IN THIS CAMPAIGN, ALL ENTRANTS AGREE THAT ANY AND ALL DISPUTES THAT CANNOT BE RESOLVED BETWEEN THE PARTIES, AND CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THIS CAMPAIGN, SHALL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION, EXCLUSIVELY BEFORE A COURT LOCATED IN THE COMMONWEALTH OF VIRGINIA HAVING JURISDICTION AND TO SUBMIT TO THE PERSONAL JURISDICTION OF SUCH COURTS. FURTHER, IN ANY SUCH DISPUTE, UNDER NO CIRCUMSTANCES SHALL PARTICIPANT BE PERMITTED TO OBTAIN AWARDS FOR, AND HEREBY WAIVES ALL RIGHTS TO, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING ATTORNEY’S FEES, OTHER THAN PARTICIPANT’S ACTUAL OUT-OF-POCKET EXPENSES (I.E. COSTS ASSOCIATED WITH ENTERING THIS CAMPAIGN). PARTICIPANT FURTHER WAIVES ALL RIGHTS TO HAVE DAMAGES MULTIPLIED OR INCREASED.

12. LEGAL LIMITATIONS: SOME JURISDICTIONS MAY NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. CHECK YOUR LOCAL LAWS. SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY.

13. Privacy Policy: Information submitted with an entry is subject to the Privacy Policy stated on the Grand Home Furnishings website. To read the Privacy Policy, click here.

14. Winners List: To obtain a copy of the names of Winners or a copy of these Official Rules, mail your request along with a stamped, self-addressed envelope to: Grand Home Furnishings 4235 Electric Road, Suite 100 Attn: Advertising Dept. Roanoke, VA 24018. Requests must be received no later than 30 days after each Campaign.

15. Sponsor: The Sponsor of the Campaign is Grand Home Furnishings 4235 Electric Road, Suite 100 Attn: Advertising Dept. Roanoke, VA 24018.

16. Social Media: The Campaign hosted by Grand Home Furnishing is in no way sponsored, endorsed, administered by, or associated with Facebook, Instagram, Pinterest, and/or Twitter.

Mattress and Mattress Accessories Return, Sleep Trial, and Warranty Policies

Return & Exchange Policies

Our 30-day satisfaction guarantee does not apply to mattresses and mattress accessories due to the nature of these products. These items may not be returned for any reason due to health and safety concerns. Any stained, soiled, or unsanitary conditions void the sleep trial and warranty claims.

The following items are not returnable:

Adjustable bases
Floor models
Bed pillows
Mattress protectors/covers
Bed sheets or any other bedding accessories
Box Springs or Foundations

Please ensure your bedding is the proper height before you purchase. Verify the dimensions of your bed before you make your selection. Grand Home Furnishings offers both high- and low-profile foundations to match your mattress. Box springs or foundations are not subject to exchange or return due to issues with height requirements for your bed.

Mattresses are not returnable unless covered by one of these guarantees:

Grand Home Furnishings 90-Day Comfort Protection Policy

If your mattress does not qualify for a manufacturer’s comfort guarantee, you have the option to purchase this Comfort Protection Policy through a Grand Home Furnishings store (Currently not available for online purchases). To qualify you must purchase the Grand 90 Day Protection Plan which comes with a premium mattress protector and the protection plan. After a minimum of a 30-day sleep trial, if you are unable to comfortably adjust to the support of your new mattress, you have up to the 90th day from the original delivery date to make a one-time reselection of equal or greater value—any difference in price must be paid at the time of reselection. Custom order sets such as California King or Full XL do not qualify for this Comfort Protection Plan.

Manufacturer Comfort Guarantee

Mattresses are required to be slept on for at least 30 days before returning due to comfort. All new mattresses have a break in period and may have a firmer feel at first. Please keep this in mind during the trial period. This policy is in place to assure you have given your new mattress a fair chance. Not all bedding brands offer a comfort guarantee. The mattresses below come with a comfort guarantee directly from the bedding manufacturer. After the 30-day trial period, you qualify for a one-time exchange for a new mattress of equal or greater value. This applies to the mattress only. Any difference in the exchange must be paid at the time of reselection. Restocking fees vary by brand.

• Tempur-Pedic/Sealy Hybrid/Stearns & Foster/Beautyrest Hybrid/Beautyrest Harmony Lux: After the 30-day trial period you may exchange it within 90 days of the delivery date.
• Serta iComfort: After the 30-day trial period you may exchange it within 120 days of the delivery date.
• Nectar: After the 30-day trial period you may exchange it within 365 days of the delivery date.

Manufacturer’s Warranty

All our mattresses come with a manufacturer’s warranty and details can be found with your mattress manufacturer regarding coverage and length of time.
Please keep these three points in mind as they apply to all manufacturers:

• Any stained, soiled, or unsanitary conditions void both sleep trial and warranty claims.
• Removal of the law label automatically voids the warranty.
• Proper support and/or a center leg support system under the foundation is required.