Delivery & Pickup

Standard Delivery Information

For in-stock merchandise Next Day Delivery is available in most areas. Some areas may be outside of Next Day Delivery zones and may require other scheduling.

Premium Delivery and Set-Up: $99.95 takes care of delivery and set-up of your new furniture. We deliver anywhere within a 100 mile radius around the Grand store from which you purchased your new furniture.

Delivery Details: Not available for Roanoke Outlet and Westlake Outlet. Additional charges may apply for deliveries to the metropolitan Washington, DC and Richmond, VA areas and destinations over 100 miles. Not available Sunday or Monday.

Free Mattress Delivery: Grand provides free delivery up to 100 miles from our stores on mattress sets $597 or more. As a bonus when you buy a mattress set $597 or more, any furniture bought the same day is delivered along with your mattress set for free!

Before Your Delivery

Before delivery you will be called in advance to confirm the delivery date. On the date of the delivery, the truck will be loaded and the driver will call you with an estimated delivery time. If you have not received a call by 11am please call our customer service department at 1-866-472-6343.

Please have all walkways to that room cleared for our delivery team. Keep in mind we cannot install electronic equipment in entertainment cabinets or hang items on the walls.

After Your Delivery

After your delivery a member of our customer service team will call you to make sure your delivery went well and to answer any questions you may have about your recent purchase. If you need assistance about your purchase beforehand you can contact your salesperson or the customer service department.

Picking Up Your Furniture At A Warehouse

You can opt to pick up your furniture from our warehouse instead of getting it delivered. At the time of purchase you will be told which of the following locations to go.

Packing and Loading - Bring plenty of tie-downs and padding to secure your purchase in your truck or van. We'll have staff to assist you. As soon as you remove your purchase from Grand Home Furnishings warehouse, we are no longer responsible for damages resulting from improper transport!

Grand Delivery Man putting together bed frame Grand Delivery Truck

Harrisonburg, VA
Hours: Tuesday - Saturday 9am-5pm
2080 Evelyn Byrd Ave., Rt. 33E
Harrisonburg, VA 22801
Phone: (540) 437-0130

Roanoke, VA
Hours: Monday - Saturday 8am-4pm
2725 Nicholas Ave., NE
Roanoke, VA 24012
Phone: (540) 342-6205

Winchester, VA
Hours: Monday 8am-4pm,
Tuesday - Saturday 8am-5pm
384 Tyson Dr.
Winchester, VA 22603
Phone: (540) 667-0163

Gray, TN
125 Dillon Court, Lot 4
Gray, TN 37615
Phone: (423) 477-5712